Privacy Policy

Last updated: June 2026

Who We Are

Donal Digital is a digital marketing and web design consultancy based in Lagos, Nigeria, founded and operated by Okey Chigbu. Our website is located at donaldigital.com.

When we refer to “Donal Digital,” “we,” “us,” or “our” in this policy, we mean Okey Chigbu trading as Donal Digital. When we refer to “you” or “your,” we mean any person who visits our website, downloads our free resources, submits a contact form, or engages our services.

What Information We Collect

Information you give us directly:
When you fill out a contact form, book a discovery call, download a free resource, or subscribe to our newsletter, you provide us with personal information. This typically includes your name, email address, phone number, business name, and the details you share about your situation and goals.

When you engage our services, we may also collect billing information, project briefs, business details, and any content or materials you share with us in connection with your project.

Information collected automatically:
When you visit donaldigital.com, we automatically collect certain technical information including your IP address, browser type, device type, pages visited, time spent on pages, and the source that brought you to the site. This is collected through Google Analytics and the Meta Pixel.

Information from Meta Ads:
If you interact with our advertisements on Facebook or Instagram and submit a lead form, we receive your name, email address, phone number, and any answers you provided to qualifying questions on the form.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide the services you have requested. Deliver free resources you have downloaded, including guides and checklists. Send you the email sequence connected to your download — you can unsubscribe at any time. Follow up with you via WhatsApp or email after you submit a contact form or lead form. Send periodic newsletters and updates about digital marketing for Nigerian businesses — only if you have subscribed or opted in. Improve our website, services, and marketing based on how visitors interact with our content. Comply with legal obligations applicable to our business operations in Nigeria.

We do not sell your personal information to any third party. We do not share your information with any other business for their own marketing purposes.

Legal Basis for Processing

We process your personal information on the following bases:

Contract: When you engage our services, processing your information is necessary to deliver what we have agreed to provide.

Consent: When you download a free resource or subscribe to our newsletter, you consent to receiving the associated email sequence. You can withdraw this consent at any time by clicking the unsubscribe link in any email.

Legitimate interests: We use analytics data to understand how visitors use our website so we can improve it. This is in our legitimate interest and does not override your rights.

Cookies and Tracking

Donaldigital.com uses cookies — small text files stored on your device — to make the site work properly and to help us understand how it is being used.

Essential cookies: Required for the site to function. You cannot opt out of these.

Analytics cookies: Placed by Google Analytics to help us understand visitor behaviour — which pages are visited, how long people stay, and where they came from. This data is aggregated and anonymous.

Advertising cookies: Placed by the Meta Pixel to help us measure the performance of our Facebook and Instagram advertisements and build retargeting audiences. If you have interacted with our ads, this cookie connects your website visit to that interaction.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site function. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and manage your Meta ad preferences at facebook.com/ads/preferences.

How Long We Keep Your Information

We retain your contact and enquiry information for as long as is necessary to respond to your request and for a reasonable period afterward in case of follow-up questions — typically 24 months.

If you become a client, we retain project-related information for a minimum of 5 years for business record-keeping purposes.

Email subscriber information is retained until you unsubscribe. After unsubscribing, we retain a suppression record of your email address to ensure we do not contact you again.

Your Rights

You have the right to:

Request a copy of the personal information we hold about you. Ask us to correct any inaccurate information. Ask us to delete your information, subject to any legal obligations that require us to retain it. Withdraw your consent to email marketing at any time by clicking unsubscribe in any email. Object to us processing your information for marketing purposes.

To exercise any of these rights, email us at [email protected] with the subject line “Privacy Request.” We will respond within 10 working days.

Third-Party Services

We use the following third-party services that may process your information:

Google Analytics — website analytics (analytics.google.com)
Meta (Facebook/Instagram) — advertising and lead generation (facebook.com)
Paystack — payment processing for bookings and projects (paystack.com)
Sender.net — email delivery and automation
Netlify — hosting for certain client and Donal Digital projects
Calendly or TidyCal — booking and scheduling

Each of these services has its own privacy policy governing how they handle data. We encourage you to review them if you have concerns.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption. Access to client information is restricted to Okey Chigbu only.

No method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take this responsibility seriously and will notify you promptly if we become aware of a breach affecting your data.

Children’s Privacy

Our services are directed at business owners, professionals, church administrators, and organisational leaders. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time as our services evolve or as legal requirements change. When we make significant changes, we will update the “Last updated” date at the top of this page. Continued use of our website after a change constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your information:

Email: [email protected]
Phone / WhatsApp: 08023897296
Address: Lagos, Nigeria